travelnews: Concur Booking Tool - Booking regular Coach tickets versus Basic Economy

[BAO news for travel administrators]

Good Afternoon  UO Traveler and Delegates -

Basic Economy fares were introduced to the booking tool last month as a number of UO travelers indicated that they required the ability to select this fare type.  Buyer Beware:  Please note these restrictions:


*         MOST IMPORTANT:  Absolutely no changes or refunds.  Business travel often requires flexibility, if you do not travel on this itinerary, you will lose this ticket.

*         No advance seat assignment - additional fees required

*         No checked and often no carry-on bags - additional fees required

*         No advance check in.  Seat will be assigned after check in at the airport

*         Check personal frequent flyer mileage point accumulation. Airlines differ

*         No upgrades

*         Passengers with Basic Economy tickets board last.  No priority boarding


If you choose to purchase your airfare on the Concur Booking Tool, here is how to tell the difference between regular Coach and Basic Economy.

This sample is a EUG to DEN flight in February.  The first indicator that Basic Economy is an option is the "VIEW FARES" box, indicating there is a choice:


[cid:image001.png at 01D5A916.0B52FB60]



When you click the View Fares box, you are presented with options.  Notice:

[cid:image005.png at 01D5A91A.0B22EDE0]



#1 -  Basic Economy - 1st Bag Charge, No change.  You can click on the Benefits/Service link for fare details.  This fare is $65 less but does not allow for seat assignments, no carry on bags, or to make any changes for any reason:

[cid:image002.png at 01D5A916.0B52FB60]

#2 - Economy - this fare will allow you to makes changes for a fee, provides seat assignments and a free carry-on bag.

[cid:image003.png at 01D5A916.0B52FB60]

Please call the Travel Office/Concur help desk with any questions or for assistance.

Thank you,


[cid:D409AF7E-A065-4B03-9E7F-72A60DB7E5EF]
Laurie Jacoby
Travel Manager
Business Affairs Office
University of Oregon
lajacoby at uoregon.edu<mailto:lajacoby at uoregon.edu>
541-346-3158
**  If your travel involves human subjects research, please do not disclose any information that is protected under UO Policy and other Regulations http://rcs.uoregon.edu/content/regulations-and-uo-policy

Travel Office/Concur Help Desk:     Phone:  6-3100 ***  Email:  travel at uoregon.edu<mailto:travel at uoregon.edu>

TravelNews Opt In for Travel and Concur tips:   https://lists-prod.uoregon.edu/mailman/listinfo/travelnews


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