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<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">Good Morning UO travelers and delegates –<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">Printing and Emailing:</span></b><span style="font-family:"Verdana",sans-serif"> Concur users have reported intermittent and inconsistent email and print functions with the new Concur user
interface. We have filed a ticket with Concur. This seems to be a web cache issue for some. If users get blank pages with the “Save to PDF” button,
<b><i>we recommend clearing browser cache</i></b> to see if that helps. The app looks for your default PDF viewer, and Firefox has been notorious for displaying blank pages. Files viewed with Acrobat as the default viewer seem to have a better experience.
We will continue to follow up with Concur for resolution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">Expense report processing time:</span></b><span style="font-family:"Verdana",sans-serif"> We continue to work overtime processing a tsunami of travel reports that were posted to our queue
during fiscal year end closing of the books last month. We appreciate your patience and hope to be back to the normal 7-10 business days turn around within a few weeks. We are receiving capable and much appreciated assistance from two of our campus travel
processors – Theresa Hoffer from Knight Campus and Denise McKenney from College of Education. You may receive review notes from them over the next few weeks regarding travel reports as we work to get caught up.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><img width="210" height="40" style="width:2.1875in;height:.4166in" id="Picture_x0020_1" src="cid:image001.png@01D8AC7C.A2E26DA0"></span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Constantia",serif;color:#1F497D">Laurie Jacoby</span><span style="font-size:13.5pt;font-family:"Constantia",serif;color:#1F497D"><br>
</span><span style="font-family:"Constantia",serif;color:#1F497D">Travel Manager <br>
Business Affairs Office <br>
University of Oregon </span><u><span style="font-family:"Constantia",serif;color:blue"><br>
</span></u><span style="font-family:"Constantia",serif;color:#1F497D"><a href="mailto:lajacoby@uoregon.edu"><span style="color:#0563C1">lajacoby@uoregon.edu</span></a>
<br>
541-346-3158 *** </span><span style="font-size:10.0pt;font-family:"Constantia",serif;color:#1F497D">Travel Office/Concur Help Desk: Phone: 6-3100 *** Email:
<a href="mailto:travel@uoregon.edu"><span style="color:#0563C1">travel@uoregon.edu</span></a></span><span style="font-family:"Constantia",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:6.0pt;font-family:"Constantia",serif;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Constantia",serif;color:#00B050">Concur Users: TripIt Pro is available FREE for all UO employees. Log into concur.uoregon.edu and go to App Center, TripIt and Connect. Forward all reservations confirmations
and itineraries to <a href="mailto:plans@tripit.com"><span style="color:#0563C1">plans@tripit.com</span></a> to experience stress free business and personal travel.
<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:6.0pt;font-family:"Constantia",serif;color:black"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:14.0pt;font-family:"Constantia",serif;color:purple">**
</span></i><i><span style="font-family:"Constantia",serif;color:purple;background:white"> <b>If your travel involves human subjects research, please do not disclose any information that is protected under UO Policy and other Regulations </b></span></i><i><u><span style="font-family:"Constantia",serif;color:#0563C1;background:white"><a href="http://rcs.uoregon.edu/content/regulations-and-uo-policy"><span style="color:#0563C1">http://rcs.uoregon.edu/content/regulations-and-uo-policy</span></a></span></u></i><i><span style="font-size:14.0pt;font-family:"Constantia",serif;color:black"><o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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