travelnews: Concur/Travel announcements

[BAO news for travel administrators]

Good Afternoon Concur users –


Expense Report Processing Queue:  Processing time is published daily in the Company Notes section of the Concur home page.  Yesterday we were reviewing 9 business days from submission.  Please remember our normal processing time is 7-10 business days but may increase during busy season, such as fiscal year end, returning from summer and holiday travel, or right before campus goes out for holiday.

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Concur Tip of the Week:   GSA (General Services Administration Travel Allowance) definition for meal and lodging per diem is based on the location of where the traveler is doing business.   It is not based on the airport used or the hotel address.  The Concur Travel Allowance needs to reflect the location of the business to correctly pull in the allowable per diems.

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​Get Concur Support!  The Concur team is "On-the-Road", bringing our support services directly to you.  Feeling a little shaky with Concur?  Schedule us for an hour at your location for your travelers, your admin staff or a combo session to help you smooth out the edges.   We'll tailor a session for you or here are some ideas:



•       ABC overview of Concur: Basic steps, deciding whether to use booking tool or TMC, workflow from Request/Travel/Expense

•        Concur booking tool:  Air – how to use search filters, when to use the TMC, sending TMC ticket authorization; Cars/Hotels – adding later; Trip Library

•        Expense reimbursement: Travel allowance (per diems), Mileage Calculator, allocating funds, hotel itemization, print report

•        Guest/ Student travel: How to book and complete a reimbursement using your profile as host.  Tips to remember.

•        Mobile tools:  Life savers for your road warriors - Concur Mobile App and Tripit Pro: Itinerary and schedule organizers, receipt capture for smart phone users.

•        Reporting tools:  Analyze your travel spend, review trends, compliance issues

•        Concur Q&A:  Your questions answered, review of your current projects

•       Workflow analysis:  Streamlining your approval, analyzing if you have too many touch points, is your process meeting your needs?


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Concur Processor Program:  Apply now to earn permissions to invoice at department level.  If you have questions or would like more details, please contact Laurie at 6-3158 * lajacoby at uoregon.edu<mailto:lajacoby at uoregon.edu>.  Submit your application at forms.uoregon.edu  - form name: "Concur Processor Agreement".



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Travel Lunchtime Travel Talk   **   “Concur Mobile App”   presented by Jody Bleisch    ** Register:  https://uomytrack.pageuppeople.com/learning/2557

Thursday, December 20 – 11:00am - noon  **  Thompson University Center, Employee Education Lab, Rm 305

Concur mobile app goes where you go and allows you to manage anything expense or travel related where you are.  Great for your Road Warriors, infrequent travelers who love their smart phones, and Approvers.
In this session you will learn how to download the Concur Mobile app, learn its uses and get tips to train your travelers and approvers on the benefits:

·         Manage itineraries

·         Capture receipts with your smartphone, then ditch the paper

·         Add expenses to your report including car mileage

·         Submit reports

·         Approve or send back expense reports via manager access


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Travel Office personnel:  Mike Kasahun, contracts specialist from PCS has joined us part time to help process travel expense reports.  Linda Ellis, who was with us for a few months last spring is back with us and will be starting
full time January 2.    Tina Fenley, who came out of retirement to help with our Concur implementation has once again, retired. Best wishes to her!

Have a nice week,



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Laurie Jacoby
Travel Manager
Business Affairs Office
University of Oregon
lajacoby at uoregon.edu<mailto:lajacoby at uoregon.edu>
541-346-3158
**  If your travel involves human subjects research, please do not disclose any information that is protected under UO Policy and other Regulations http://rcs.uoregon.edu/content/regulations-and-uo-policy

Travel Office/Concur Help Desk:     Phone:  6-3100 ***  Email:  travel at uoregon.edu<mailto:travel at uoregon.edu>

TravelNews Opt In for Travel and Concur tips:   https://lists-prod.uoregon.edu/mailman/listinfo/travelnews


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