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<div class="WordSection1">
<p class="MsoNormal"><i>Sent on behalf of Ken Loge<o:p></o:p></i></p>
<p class="MsoNormal"><span style="font-size:10.5pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Good afternoon,</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">A critical security vulnerability has been discovered with Microsoft Outlook on
<b>Windows</b> devices that will require updating Microsoft Office for Windows by Tuesday evening, March 21<sup>st</sup>, at 8:00 p.m. Please note that it is
<b>critically important</b> that we address this vulnerability as soon as possible to ensure security of your computer and data.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Patching your computer only requires updating Office for Windows and the directions for how to do this are described below. Given the relatively small number
of User Support Services staff we have available and the short timeline, please try to update Office for Windows yourself by following the directions below. If you run into any issues, you can contact us by opening a support ticket through the UO Service Portal
(<a href="https://service.uoregon.edu">https://service.uoregon.edu</a>) and we are happy to assist. Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Managed and Unmanaged Computers<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">If your Windows computer is “<b>managed</b>”<b>,</b> it means you see a green and white background on your screen with “<b>USS”</b> in large capital letters
when you sign in to use your computer. If you do not see that when you sign in, your computer is
<b>unmanaged</b>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Please follow the respective directions below for managed and unmanaged computers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">For Managed Computers</span></b><span class="apple-converted-space"><b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif"><o:p></o:p></span></b></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">This update will close all running Microsoft Office applications and<span class="apple-converted-space"> </span><i>may</i><span class="apple-converted-space"> </span>require a reboot
for some users. </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">To install this update immediately: </span><span style="color:#212121"><o:p></o:p></span></p>
<ol style="margin-top:0in;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" start="1" type="1">
<li class="MsoNormal" style="color:#212121;mso-list:l2 level1 lfo1"><a href="https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=104898#open" target="_blank" title="https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=104898#open"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#0078D7">Open
Software Center</span></a><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">. </span><o:p></o:p></li></ol>
<ol style="margin-top:0in;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" start="2" type="1">
<li class="MsoNormal" style="color:#212121;mso-list:l4 level1 lfo2"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Navigate to the<span class="apple-converted-space"> </span><b>Updates</b><span class="apple-converted-space"> </span>section. </span><o:p></o:p></li></ol>
<ol style="margin-top:0in;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" start="3" type="1">
<li class="MsoNormal" style="color:#212121;margin-bottom:12.0pt;mso-list:l3 level1 lfo3">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Select<span class="apple-converted-space"> </span><b>the Office update</b><span class="apple-converted-space"> </span>- or to minimize restarts - you can select<span class="apple-converted-space"> </span><b>Install
All</b>. Your computer will need to reboot after the patches are installed. </span><o:p></o:p></li></ol>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">If you take no action, the update will be automatically installed on your device Tuesday evening and your device may reboot. </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">For unmanaged University computers or home devices: <span class="apple-converted-space"> </span></span><span style="color:#212121"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<ol style="margin-top:0in;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" start="1" type="1">
<li class="MsoNormal" style="color:#212121;mso-list:l1 level1 lfo4"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Open any Office app, such as Word, and create a new document.</span><o:p></o:p></li><li class="MsoNormal" style="color:#212121;mso-list:l1 level1 lfo4"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Go to<span class="apple-converted-space"> </span><b>File</b><span class="apple-converted-space"> </span>><span class="apple-converted-space"> </span><b>Account</b><span class="apple-converted-space"> </span>(or<span class="apple-converted-space"> </span><b>Office
Account</b><span class="apple-converted-space"> </span>if you opened Outlook).</span><o:p></o:p></li><li class="MsoNormal" style="color:#212121;margin-bottom:12.0pt;mso-list:l1 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Under<span class="apple-converted-space"> </span><b>Product Information</b>, choose<span class="apple-converted-space"> </span><b>Update Options</b><span class="apple-converted-space"> </span>><span class="apple-converted-space"> </span><b>Update
Now</b>.</span><o:p></o:p></li></ol>
<p class="MsoNormal" style="margin-bottom:12.0pt;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Note: </span></b><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">You may need to click<span class="apple-converted-space"> </span><b>Enable Updates</b><span class="apple-converted-space"> </span>first
if you don't see the<span class="apple-converted-space"> </span><b>Update Now</b><span class="apple-converted-space"> </span>option right away.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121;mso-ligatures:none"><img border="0" width="498" height="460" style="width:5.1875in;height:4.7916in" id="Picture_x0020_1" src="cid:image001.png@01D958DD.B8782AC0" alt="Manually checking for Office updates in Word 2016"></span><span style="color:#212121"><o:p></o:p></span></p>
<ol style="margin-top:0in;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" start="4" type="1">
<li class="MsoNormal" style="color:#212121;mso-list:l0 level1 lfo5"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif">Close the "<b>You're up to date!</b>" window after Office is done checking for and installing updates.</span><o:p></o:p></li></ol>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Thank you for your assistance in keeping your device secure. We apologize for any inconvenience this may present. </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(33, 33, 33);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">For more information about Software Center, please see the<span class="apple-converted-space"> </span></span><span style="color:#212121"><a href="https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=104898" target="_blank" title="https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=104898"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#0078D7">Microsoft
Software Center - Installing Applications and Updates</span></a></span><span class="apple-converted-space"><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121"> </span></span><span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">in
the UO Service Portal.</span><span style="color:#212121"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Best,</span><span style="color:#212121"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Open Sans",sans-serif;color:#212121">Ken</span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="p2"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Ken Loge | Manager<o:p></o:p></span></p>
<p class="p3"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">User Support Services - Academic South <o:p></o:p></span></p>
<p class="p3"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">HEDCO Learning Commons, room 112<o:p></o:p></span></p>
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