Deleting Banner documents and update regarding FAAINVE

[Business Affairs Office News]

Dear Campus Banner Users,

There have been two significant Banner 9 issues resolved in the invoice form FAAINVE:


1.       FAAINVE no longer remembers the previous vendor number of a completed Banner document and inserts it automatically into a new Banner document number creating a payment to the wrong vendor if not corrected. This issue has been resolved.


2.       The ability to access the Detail (Vendor Invoice List) to the right of the Vendor Invoice field after receiving the red message "Invoice already exists for this vendor, use LIST for more info" has been resolved.  You may now access the list to see if you are creating a duplicate payment. The Vendor Invoice List will provide you the detail regarding the invoice that was previously paid so you can exit and delete your payment from within Invoice/Credit Memo Header section if needed.

During our end of the month cleanup process we discovered there were a large number of incomplete Banner documents in Banner.  Some of you may have started a Banner document, had problems with it and abandoned it leaving it incomplete in the system.   Instead of leaving it incomplete you should DELTETE the document from Banner (or complete it-if payment is still needed). It is important that you always check the monthly Appworx Incomplete Invoice email when you receive it so you can delete or take care of these incomplete invoices.   If you are unable to delete the document number, please contact AP for assistance.

To DELETE a Banner document in FAAINVE, please follow the instructions below:


1.       Go into FAAINVE

2.       Enter the incomplete Banner document number.

3.       Click GO

4.       In the upper right hand corner of the Invoice/Credit Memo Header section, you will see a Tool Bar with the option to Delete.



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5.       Put your cursor on the Delete option and click delete.

6.       You will receive a yellow message instructing you to Press DELETE RECORD again to delete this record.



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7.       Put your cursor on the Delete option and click delete.  You will receive two blue messages that All commodity and Accounting records will be deleted and Deletion of Invoice is completed.



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If you notice any other unresolved Banner 9 problems please request help with Banner utilizing the Service Portal (service.uoregon.edu).

Thank you.

Accounts Payable

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