Banner 9 - FIS Invoice form (FAAINVE)

[Business Affairs Office News]

Dear Banner Users,

There is a Demo of the Banner 9 - FIS Invoice form (FAAINVE) on December 12, 2018 from 3:00-4:00 PM in the Crater Lake North & South (EMU, Room 145 & 146).  You can sign up for it in MyTrack.

Banner form FAAINVE is now live in Banner 9.   Feel free to use the FAAINVE form to process single invoice payments.  Both Banner 8 and Banner 9 version will be available through the end of the year.

A few items to be aware of when you start using FAAINVE in Banner 9:


  1.  The Multiple invoice form (FACICON) which you access through FAAINVE currently is still going through some final updates and CAN NOT be used at this time.  DO NOT enter Multiple Invoices or you will receive error messages.  We will let you know when you can start processing Multiple Invoices in the future.
  2.  When starting a new Banner I document be sure to always query for or enter the vendor number that reflects the vendor on your invoice and make sure Banner 9 populates the Vendor field with that vendor number you wish to pay, and not the previous vendor number you used.   Likewise, when you select an address, make sure it populates with the address you wish to use.
  3.  To navigate to screens within FAAINVE (such as the FOATEXT or Vendor Address Information page within FTIIDEN) use the RELATED or TOOLS menus located in the upper right hand corner of the screen.
  4.  Remember some of the key strokes have changed and there is no central Tool Bar at the top as there was in Banner 8.  The Banner 8 Tool Bar at the top has been replaced with commands or maneuvers located in various corners of Banner 9 screens.  Generally you should tab through each field and let the form guide you to each field that needs to be entered.  When you have completed a page and need to go to the next page or screen, use the options in the corners of your screens or ALT PAGE DOWN.  Note:  CTRL Page Down has been replaced with ALT Page Down.  There are Banner 9 Key stroke short-cuts available at: https://banner.uoregon.edu/.  Look under Banner Resources.
If you run into a problem using Banner 9 and are unable to resolve it, please save a screen print and create a Service Ticket in the UO Service Portal: https://service.uoregon.edu.  Use either the Self-Help or the Request Help On-line.  Choose the Business Applications Category then choose Banner - Enterprise Resource Planning.  Select the Request Help option.  You will be required to log in using your Duck ID credentials (user name and password that you use to log onto your computer in the morning).  Please describe the problem and upload a screen print if possible in the Service Ticket.  If you need assistance you can call the Technical Help Desk at 541-346-4357 and they can assist you with creating a Banner 9 Service Ticket in the UO Service Portal.  They can also route the ticket to the appropriate person who can help you.

If you have any other Invoice payment related questions, please call either Dan Patten 6-4235, Carmela Kortum 6-3126, or Sherrie Canfield at 6-3152.

Thank you.

Accounts Payable

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