Memo from UO DuckStore regarding invoice payments:

[Business Affairs Office News]

The Duck Store

To:       University Departments
From:   The Duck Store Accounting Department
CC:       Alex Lyons, Dan Patten, Carmela Kortum

Date:   March 17, 2017

Re:       Billing Invoices and Credit Memos

Comments:


1.      Effective immediately pay using individual/unique IN numbers (not Customer number or monthly statement total). Do not use the receipt number printed on the physical point-of-sale receipt.

2.      IN numbers and transaction detail will be sent via email to the email address The Duck Store has on file for your department shortly after transaction is completed in-store.  We have April 3, 2017 scheduled for implementation.

a.      If your department does not have an email address on file, the transaction detail with IN number will be sent to The Duck Store's accounts receivable department who will coordinate with Dan Patten to obtain the correct departmental contact. After obtaining the departmental email, the email address will be added to the department's customer record in The Duck Store's system and the transaction detail with IN number will be sent via email for payment.

3.      Exchanges and returns:

a.      Pay original Invoice (IN) in full.

b.      Take credit (CM) or pay difference on new purchase using new invoice (IN) emailed.

4.      If an incorrect payment occurs, you will be sent a PM number to take a credit.



Please contact Jana with billing and payment questions or email address updates: 541-346-9406, janag at uoregon.edu<mailto:janag at uoregon.edu>, email preferred.



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